Frequently Asked Questions
Explore our frequently asked questions to find answers.
You can start by filling out our online sell form with details about your watch. Once submitted, our team will review the information and provide you with an offer. If you accept, we’ll guide you through secure shipping or in-person drop-off.
We focus on luxury timepieces from brands like Rolex, Patek Philippe, Audemars Piguet, Omega, Cartier, IWC, Panerai, Breitling, Jaeger-LeCoultre, and more. If you’re unsure whether your watch qualifies, send us the details and we’ll let you know.
No. We buy both modern and vintage luxury watches. Age, condition, and rarity all play a role in the value.
Our valuation is based on current market demand, brand, model, condition, age, original box and papers, and recent sales data.
Yes, you’ll receive an initial estimate after filling out the sell form. The final offer is confirmed once we inspect the watch in person.
Not necessarily. Having them may increase the value of your watch, but we also buy watches without them.
Yes. We provide fully insured shipping labels with step-by-step instructions to ensure your watch is protected in transit.
Typically, you’ll receive an initial offer within 24–48 hours of submitting your form. Once we receive and authenticate your watch, payment is usually processed the same day.
We pay via bank transfer, check, or other secure payment methods depending on your location.
Yes. You can trade your current watch toward another piece in our collection. We’ll evaluate your watch, give you a trade-in value, and apply it directly toward your next purchase.
We may consider watches with minor issues, but heavily damaged or non-luxury pieces typically aren’t accepted. Contact us with details to confirm.
Absolutely. Every watch we sell is carefully authenticated by experts to guarantee originality and quality.
If you decide not to proceed after we’ve inspected your watch, we’ll send it back to you fully insured.
Yes, we buy and trade watches worldwide. Shipping and payment methods may vary by country.
We’ve built our reputation on transparency, fairness, and professionalism. Our process is designed to protect both buyers and sellers at every step.
In select cases, yes. If you’d prefer to consign your watch, we can discuss terms and showcase it to potential buyers.
Aftermarket modifications can affect value. We’ll evaluate your watch individually and let you know how it impacts pricing.
Yes, we can provide professional evaluations of your watch’s market value.
Depending on your location, in-person appointments may be available. Contact us to arrange one.
Yes, all of our watches come with a warranty covering authenticity and proper function.
All shipments we provide are fully insured, so you’re covered in the unlikely event of loss or damage.
Our focus is on luxury watches, though in some cases we may consider select fine jewelry.
Yes, if you feel the market value is higher, you’re welcome to discuss it with us.
Once your watch is authenticated and the final offer is accepted, payment is usually sent the same day.
Yes, we can structure deals to include both cash and trade value.
Limited edition pieces often carry higher demand, which can positively impact your valuation.
Can’t find an Answer?
How to Acquire Luxury Watches
Visit our website to browse our extensive range of certified pre-owned luxury watches.
Choose the timepiece that best suits your style and preferences from our curated selection.
Once you’ve selected a watch, add it to your cart and proceed to checkout for a seamless purchase experience.
If you wish, you can provide details of your current watch for a trade-in evaluation during checkout.